Hi, I’m Richard.

I’ve spent the last 10 years leading teams and building industry-leading digital experiences in the financial services space. I’m always interested in chatting about the intersection of finance, technology and great user experiences. Currently completing my MBA at Oxford.

Get in touch,check out my portfolio below, or decide if you want to hire me based on my fun vibe-coded quiz.

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Smartphone screen displaying a mobile banking app with offers and pre-approved credit line from BMO, featuring a blue and white interface and navigation icons at the bottom.

Creating a personalized, persistent home for offers.

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Digital dashboard showing customer experience data for BMO US banking, including scores, goals, and customer feedback.

Bringing user experience metrics to the centre of digital delivery.

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Two smartphone screens displaying BMO bank application pages against a pink background. The left screen shows a page titled "Banking for international students" with an image of two students smiling and talking outdoors. The right screen displays a "Let's get started" onboarding page with a boat illustration and instructions for applying for a chequing account under the BMO NewStart program.

Helping newcomers fund their bank accounts before they arrive.

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