richard beattie

richard beattie

A man stands beside a lake during sunset, wearing a red beanie and a yellow jacket, with trees and a cloudy sky in the background.

Hi, I’m Richard.

I’m an Experience Design Leader and Product Owner with almost 10 years experience creating industry-leading digital sales journeys.

Get in touch or check out my portfolio below.

Mobile phone screen showing a banking app with offers and pre-approved credit line notifications.

Creating a personalized, persistent home for offers.

Senior Design Manager

Bank of Montreal

2023

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Digital dashboard showing customer experience metrics for a banking product, including overall experience score 90/100, 71% goals met, and feedback themes about e-signature, ID verification, and product details with associated satisfaction percentages.

Bringing experience metrics to the centre of digital delivery.

Senior Design Manager

Bank of Montreal

2023

Learn more
Two smartphones displaying banking app pages from BMO. The left phone shows information for international students about banking services, with an image of two students smiling. The right phone provides instructions on how to get started with the BMO NewStart program, featuring a boat illustration.

Helping newcomers fund their bank accounts before they arrive.

Senior Design Manager

Bank of Montreal

2023

Learn more

My work

Mobile phone screen displaying a banking app with offers, showing pre-approval for a $10,000 personal line of credit and an option to accept, with a blue background.
Dashboard and analysis reports on e-signature usability and customer feedback, including charts and text comments.
Analytics dashboard with charts, percentages, and customer feedback analysis for e-signature challenges on mobile devices.